Privacy notice.

1. Scope

This notice applies to the Alorion corporate website and its business inquiry form. It does not describe separate Tripanion applications or future travel operations, which may be subject to their own notices.

2. Information collected

When you contact Alorion, we collect the name, email address, optional organization and message that you submit. Our web hosting and security systems may process technical request information such as IP address, browser details and timestamps for operation and abuse prevention.

3. How information is used

We use inquiry information to evaluate, respond to and maintain records of business communications. Technical request data may be used for website security, troubleshooting and service integrity. We do not use the corporate contact form as a travel booking channel.

4. Service providers and transfers

The contact form is designed to transmit business inquiries through a configured email delivery provider, with secure server-to-server processing. Hosting, email delivery and security providers may process data in jurisdictions outside your own, subject to their respective terms and applicable requirements. No email is sent unless the server integration has been configured.

5. Retention and safeguards

We retain business correspondence only for as long as reasonably necessary for the purposes described, legal obligations and legitimate business recordkeeping. The deployed contact service does not itself store submitted form messages in a database. Access to received email should be controlled by the authorized account holder. No transmission can be guaranteed entirely risk-free.

6. Cookies and analytics

The packaged Alorion website does not install marketing analytics, advertising pixels or tracking cookies. If these technologies are introduced, this notice should be revised before they are enabled.

7. Your choices and requests

You may request information about, correction of or deletion of personal information held by Alorion, subject to applicable exceptions. Contact us through the business inquiry form and specify that your message is a privacy request.

8. Changes and contact

This notice may be updated as the website or its processing changes. For inquiries, use the contact page. Verified legal entity details and a dedicated privacy contact address should be published once confirmed.